Integration of data and technology innovation will be critical to better serving this sicker population, but physicians currently spend too much time entering data into computers and don’t get much useful information out of it.
“How do we make [health care IT] usable for the average front-line nurse or doctor who didn’t go to school to learn how to code and analyze data?” Dr. Goodrich asked. “How do we get platforms and analytics that are developed using human-centered design principles to make it very understandable and actionable to the front-end clinician, but also to patients and consumers? What is really needed to truly drive improvement is not just access to the data but usability.”
She said this problem is directly related to the usability of electronic health records. “That is a significant focus right now for the Office of the National Coordinator [of Health Information Technology] – to move away from just [adopting] EHRs, to promoting interoperability and also the usability aspects that exactly get to the problems we’ve identified.”
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