A: Sure. We have a group of residents who created some type of Wiki with their work. I’m not even sure how it works; it just happens. I know there are some hospitals out there preventing this from happening. I think that’s just stupid. It’s a fear that something proprietary or private will be posted for everyone to see. I don’t particularly think it’s founded. We’ve all heard stories about someone who leaves a folder full of files on the subway. Are we going to stop people from riding the subway?
Q: What do you think HM’s outlook is?
A: I think it’s bright. I’m kind of new to medicine. I’ve only been here about eight years. I kind of wonder what used to happen before hospitalists. I guess primary-care physicians came in early in the morning and late at night. That doesn’t sound like an efficient system to deliver care.
Q: What do you want conference attendees to take away from your words?
A: I just hope the stories I tell about process improvements help everyone in their institutions. It’s up to them.
Richard Quinn is a freelance writer based in New Jersey.
PHOTOS MATT FENSTERMACHER