Resources (including Medline Search: “patient discharge” and/ or “quality indicators” and “quality of care”):
- Bull MJ, Hansen HE, Gross CR. Predictors of elder and family caregiver satisfaction with discharge planning. J Cardiovasc Nurs. 2000;14:76-87.
- Charles C, Gauld M, Chambers L, O’Brien B, Haynes RB, Labelle R. How was your hospital stay? Patients’ report about their care in Canadian hospitals. CMAJ. 1994; 150:1813-22.
- Cleary PD. A hospitalization from hell: a patient’s perspective on quality. Ann Intern Med. 2003:138:33-9.
- Demlo LK, Campbell PM. Improving hospital discharge data: lessons from the National Hospital Discharge Survey. Med Care. 1981 Oct;19(10):1030-40.
- Felden JM, scott S, Horne JG. An investigation of patient satisfaction following discharge after total hip replacement surgery. Orthop Nurs. 2003;22:429-36.
- Frain JP, Frain AE, Carr PH. Experience of medical senior house officers in preparing discharge summaries. BMJ. 1996;312:350.
- Gombeski WR, Miller PJ, Hahn JH, et al. Patient callback program. J Health Care Mark 1993;13:60-5.
- Hickey ML, Kleefield SF, Pearson SD, et al. Payer-hospital collaboration to improve patient satisfaction with hospital discharge. Jt Comm J Qual Improv. 1996;22:336-44.
- Kroenke K, Stump T, Clark DO, Callahan CM, McDonald CJ. Symptoms in hospitalized patients: outcome and satisfaction with care. Am J Med 1999;107: 425-31.
- Macaulay EM, Cooper GC, Engeset J, Naylor AR. Prospective audit of discharge summary errors. Br J Surg. 1996;83:788-90.
- Moher D, Weinberg A, Hanlon R, Runnalls K. Effects of a medical team coordinator on length of hospital stay. CMAJ. 1992;146:511-5.
- Minnick A, Young WB. Comparison between reports of care obtained by post-discharge telephone interview and pre-discharge personal interview. Outcomes Manag Nurs Pract 1999;3:32-7.
- Naylor MD, Brooten D, Campbell R, et al. Comprehensive discharge planning and home followup of hospitalized elders: a randomized clinical trial. JAMA. 1999;281:613-20.
- Parkes J, Shepperd S. Discharge planning from hospital to home. Cochrane Database Syst Rev. 2004. Review.
- Reiley P, Pike A, Phipps M, et al. Learning from patients: a discharge planning improvement project. Jt Comm J Qual Improv. 1996;22:31122.
- van Walraven C, Weinberg AL. Quality assessment of a discharge summary system. CMAJ. 1995;152:1437-42.
- van Walraven C, Rokosh E. What is necessary for high-quality discharge summaries? Am J Med Qual. 1999;14: 160-9.
- Zwicker D, Picariello G. Discharge planning for the older adult. In: Mezey M, Fulmer T, Abraaham I, Zwicker D, eds. Geriatric Nursing Protocols for Best Practice. 2nd ed. New York: Springer Publishing 2003;292-316.