“When it first shows up, there’s a lot of hype, there’s a lot of hope for the technology, and you [drill] down, and eventually you find what’s real,” he says. “We are looking for what are the things that we hope mobile apps can really do.”
Hospitalist Lisa Bonwell, MD, of Colorado Health Medical Group in Colorado Springs, sees discharge as one useful time to work with patients via applications. She believes many patients would find electronic instructions delivered through their smartphone or tablet more useful than the deluge of paperwork many now receive.
“When I discharge a patient from our system, they get a stack of papers,” she says. “I was recently a patient in the ER. I looked at that [stack of paperwork] and said, ‘There is nothing useful here. This is ridiculous.’
“I mean, it’s all this medical, legal stuff [patients] have to have, so I think that really turns off people. This would be much more usable to them.”
Richard Quinn is a freelance writer in New Jersey.