Cheryl W. O’Malley, MD
![1]()
News
Tips for Hospitalists to Understand, Promote Patient Satisfaction
May 5, 2015
Patient satisfaction—“the patient experience”—is given great weight by hospitals and the public alike. Physicians have always aspired to take excellent care of patients. What has changed is that assessments of the patient experience are now being used to measure and report the quality of our care.
