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The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey was first implemented by the Centers for Medicare and Medicaid Services (CMS) to assess and compare performance on...
Hospitalists Play a Leading Role in Responding to Mass-Casualty Incidents
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Mass shootings. Bioterror attacks. Natural disasters. Wars. There’s seemingly no shortage of potential mass-casualty incidents (MCIs) that can lead health care professionals, including...
Secrets of Satisfied EHR Users
July 1, 2013
A report released earlier this year by KLAS Research identified more than 3,000 “highly satisfied” users of their hospital’s electronic health record (EHR), which has also been shown to be a...
High-Value Care/Things We Do For No Reason
July 1, 2013
In this impactful session, Dr. Lee defined value as the sum of quality of care, equity, patient outcome, and experience divided by costs of care and nonfinancial risks and harms. High-value care...